Unzipped Lips
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The phone company with it's automated systems drive me crazy. If you hired a person I would not have to go thru a run of different options to find that I only had to go to an operator in the first place to get the answer I needed.
You drive me crazy each time I try to call.
You don't answer me in person at all.
You tell me to hold but what am I supposed to hold.
You tell me someone will be there but all you play is music.
Is that supposed to soothe the soul,
Then we start to play a game.
You start to number things, so I could guess, in this game.
How do you know, if, the number is right or do I have to guess?
You give me so many options, yet none seem to fit.
Then I pull my hair out in fright.
Why can't you put on a person who talks?
Why do you think I like playing this crazy game?
When you sense my frustration,
You tell me to push 0 to speak to a person.
I push 0 and talk to a person but I sit back and wonder,
Why--- no person--- was there in the first place.
The fingers did the walking but I still needed to do the talking.
5/26/12
Copyright © Phyllis Babcock | Year Posted 2012
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