The phone company with it's automated systems drive me crazy. If you hired a person I would not have to go thru a run of different options to find that I only had to go to an operator in the first place to get the answer I needed.
You drive me crazy each time I try to call. You don't answer me in person at all. You tell me to hold but what am I supposed to hold. You tell me someone will be there but all you play is music. Is that supposed to soothe the soul, Then we start to play a game. You start to number things, so I could guess, in this game. How do you know, if, the number is right or do I have to guess? You give me so many options, yet none seem to fit. Then I pull my hair out in fright. Why can't you put on a person who talks? Why do you think I like playing this crazy game? When you sense my frustration, You tell me to push 0 to speak to a person. I push 0 and talk to a person but I sit back and wonder, Why--- no person--- was there in the first place. The fingers did the walking but I still needed to do the talking. 5/26/12
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