The Practice
Sorting of them daily occurring problems
at our Gadgados human resources office
can be a big headache a bore or hilarious
it could be complicated or easily solvable
many an agent being apathetic to the problem
ends up internalizing a problem.. owning problem
we deal with humans beings.. we agents feel too
the pain the anguish we perceive the distress going
going through our clients minds as we try to help
the rule of solving the problem is don't own the problem
understand the problem and do your best to solve it but
don't become a part of the existing problem by internalizing
but dealing with people you cant avoid making it your own
at times it gets one... too down feeling your almost quitting
you have to remind yourself you're in the service industry
called to help the clients and customers.. its more of a calling
than its' an occupation or work where you earn a livelihood..
many a day you are tested and tested to your limits and beyond
you hold on for you are the pillar of strength at the human resources.
lewis k nyaga
Copyright © Lewis Nyaga | Year Posted 2015
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