Good Customer Service

As a volunteer in a coffee shop as a waitress, I provide customer service all the time. Sometimes I make mistakes, Other times I provide good customer service. One day a customer came in for lunch, She ordered a toastie and chose the middle line of fillings. She didn’t realise the three lines of filling options were different things, I pointed out the first filling on that line goes with the last filling on the first line. She reread the menu and chose cheese & pickle, The toastie was cooked and delivered quickly. When she paid her bill, she said to me, ‘Thank you for your help’. She told the manager about how helpful I was, When she got confused about the fillings. The manager was pleased to hear about this, She said how pleased she was. This is something to remember. 16/09/21 A Lovely Memory Poetry Contest Sponsored by Regina McIntosh