Please Hold

"Thank you for calling….”
Is what’s trained to be said
But when they get irate and lewd
I feel like hanging up instead.

This person’s always right, that person’s never wrong.
Mr boss sir, your breath is oh so strong !
they’re mean and crass, just downright rude 
I might just be naughty and get the big boss sued.

I give picture perfect smiles,
the really artificial Kind
Welcome and please come again,
you just died ten times in my mind

Just got off the last call and I don’t mean to be crude 
But goodbye till tomorrow, the next complaint I’ll elude


A collaboration with Stephanie Allen/Sean Solomon/Niketa Mckenzie
Copyright © | Year Posted 2017

Poem

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Book: Diverse Voices: The Poetry of Human Rights and the Pursuit of Peace