Service With a Smile

Service, service with a smile
  nary a howl or a scowl
    At gas stations, supermarkets
    at restaurants across the land 
  America's Service was its #1 brand

  Then came self-service gas, big box 
    and supermarket self-check-outs ... 
  'Service,' a quaint notion from days of yore
    gasping for breath ~
    a whale washed up on shore
Copyright © | Year Posted 2023

Poem

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Hawkins Avatar
January 27, 2023 at 3:00 PM
It was a pleasure to shop years ago; you were assisted in choosing your purchase which was wrapped well and placed in a bag, all done with a smile, then graciously thanked for shopping in their department. A pleasant experience for the assistant and customer. If this is old-fashioned, I like being old-fashioned!
Wolf Avatar
January 28, 2023 at 8:24 PM
What a pleasant reminder your comment gave me of the 'good old days,' so precious in so many ways. ! Gershon
Mccann Avatar
January 27, 2023 at 1:32 PM
Yes. Gone are the days when I as a new employee was instructed to answer any complaint with, "I'm sorry about that. What happened?" instead of "What did you do to it??? Eliz.
Wolf Avatar
January 27, 2023 at 1:35 PM
So true. Gone - and definitely forgotten. Pity, that.
Sands Avatar
January 27, 2023 at 8:28 AM
Yes. This is true Gershon. I hope all is well :)
Wolf Avatar
January 27, 2023 at 1:36 PM
True, and sad it is too. Thank you, Heidi. :) gw
Mcintosh Avatar
January 27, 2023 at 12:46 AM
Amazing write. So true too. God bless you friend. Love, Gina
Wolf Avatar
January 27, 2023 at 1:38 PM
Thank you for your kind words, Gina. Peace, Gershon
Romios Avatar
January 27, 2023 at 12:42 AM
Wow, you hit the nail on the head. Marshall Field’s Slogan I still hear. “ The customer is always right.” It is ugly in a self service world, just like social media! Rudeness, no people, really. Just typing. Some need a punch in the nose. Robots, next, we kill babies but adore non living things! Such a world! Pangie xx OY!
Wolf Avatar
January 27, 2023 at 1:39 PM
Remember those long-gone old days of real customer service. I think a punch in the nose is a pretty good idea, by the way... I'm off to 'Dismantling Robots' 101 class. Heh-heh. Keep smiling, P! ~ Gershon
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