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CVS does the right thing

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The company representative contacted me, and we had a good conversation. They were embarrased. I suspect this was just one bad experience not representative of their hard working and wonderful people. I have to say, I admire how hard they work and how well they have treated me. It's really a pleasure to watch them work, even if waiting on line. Thanks to all of the managers and workers.

The regional manager called 
Embarrassed and rightly appalled 
When we pick up drugs
They won't treat us like thugs
But give hugs so we don’t feel mauled

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Hiya Sharma

Date: 2/1/2024 9:14:00 AM

Awwn, I'm so glad to read this, it's good that you got the apology for their indifferent behaviour.. It's also very nice of you, dear Duke, to have crafted this beautiful limerick, acknowledging the hard work of the company and other workers as well.. I love this piece, full of wonderfully crafted rhymes and lines.. You're a very kind person & this reflects in your aura. Sending many best wishes your way :)

Christina Bowring

Date: 1/29/2024 11:34:00 AM

Dear Duke, this limerick made me smile but I’m equally glad that you got the apology and acknowledgment that you deserved. Good for you my friend. I’m glad you followed it up and now others may also be treated with consideration and respect even when they are busy. A good outcome. Blessings my friend :):)

Duke Beaufort
Date: 1/31/2024 6:52:00 PM

Yes Christina, I am very happy they contacted me. It's very difficult being behind a retail counter. There is not room in any way for being unkind, but we also know people have a bad day or act in a misguided manner every so often. It's a huge responsibility to be serving the public.

Andrea Dietrich

Date: 1/25/2024 1:10:00 PM

so cute, Duke!

Duke Beaufort
Date: 1/31/2024 6:50:00 PM

Well, I have to give credit to them. Since I criticized a corporation for doing something I didn't like, it's only fair! I am relieved they did contact me.

Ink Empress

Date: 1/25/2024 1:05:00 PM

Ah dear Duke, thats great news, atleast shows that the company does care about how you feel and took responsibility for incompetent or unprofessional work from some. And so nice of you to accept it too and write such a beautiful limerick with excellent rhymes. Pleasure reading this. Sending you light

Duke Beaufort
Date: 1/31/2024 6:28:00 PM

Thanks dear empress. It is a lot of work to contact a company and provide a synopsis. Hopefully, this will make it better for the next person. Glad you liked this.

Silent One

Date: 1/25/2024 12:07:00 PM

Nice on Duke.. great that you turned your experience into a limerick..

Duke Beaufort
Date: 1/25/2024 1:01:00 PM

At least for the time being, I'm trying to take anything significant that happens and write about it in this form. Inspiration is a strange duck. I never know what will strike me, which actually amuses me.

Kim Rodrigues

Date: 1/25/2024 8:28:00 AM

Glad to hear it! Good management!

Duke Beaufort
Date: 1/25/2024 12:21:00 PM

I do believe major companies take their customer service very seriously. I also understand that sometimes people let themselves get going in a bad situation. They seem to be on top of it, which is a good thing.

Tom Cunningham

Date: 1/25/2024 1:14:00 AM

A rare thing these days for companies to admit they've slipped up. Fair play to them. Tom

Duke Beaufort
Date: 1/25/2024 12:14:00 PM

Yes, it was nice to hear from them indeed. I have been back twice since this happened and been treated well. With all the other visits being OK, we hope this was an anomaly. It's never good to be mean to anyone--something you stress in your work!

Hilda Greenhough

Date: 1/24/2024 6:21:00 PM

Is this true? Then CVS reads poetry? Big brother is watching. But I liked the poem at the end. Keep me posted. Lol.

Duke Beaufort
Date: 1/25/2024 11:53:00 AM

Hilda, I wrote to corporate, and they got back to me very quickly. They are taking care to make certain this does not happen again. It's nice to know they do take a complaint very seriously. I can take being on the receiving end of a little mistreatment, but imagine doing that to someone not stable. It could cause a really bad scene and no one would want that.

CVS does the right thing

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