Customer Service Is Still Alive

Imagine My surprise, Not only in getting through in under 2 minutes, But also being helped by the first res-ponder But wait it, didn't stop there, I felt I was actually being treated as a customer, And what I had to say was important. What motivated me, you may well ask, To risk being on hold, And being passed from one department to another? Well, I was minding my own business, Anticipating they joy of sinking my teeth into a top of the line, Angus beef Pie. What did I find, A piece of gristle in my pie to spoil my mood, Not good enough I said. Hence my well mannered phone call. But wait it didn't stop there, I hadn't expected a refund, Ringing just to point out the fact, And make sure they had Quality Control. Imagine my being gob-smacked, When I got called back by the first responder, To say I would be getting a free pie voucher in the mail. So, yes on occasions, customer service does show signs of life, For poets, at least Who have a way with words. Maybe if everybody joined the soup, Customer service would, Once again be an every day occurrence.