Customer Service

"Thank you for calling ACME, INCORPORATED"
"For English, press 1"
"En Espanol, numero dos"
(Customer presses 1)
"If this is a business, press 1"
"If this is a residence, press 2"
(Customer presses 2)

"Please listen carefully to the following"
(Customer listens)
"If you have an account, press 1"
"For new service, press 2"
(Customer presses 1)

"Please listen carefully to the following"
(Customer listens)
"To make a payment, press 1"
"For questions about your bill, press 2"
"For hours of operation, press 3"
"For payment locations, press 4"
"To transfer your service to a new address, press 5"
"To disconnect your service, press 6"
"To update your account information, press 7"
"For technical support, press 8"
"To return to the main menu, press 9"
"To speak to a representative, press 0"
(Customer presses 0)

"Due to high call volumes, we're unable
 to assist you at this time"
"Please hang up and call back later"...

"Have a nice day!"
Copyright © | Year Posted 2012

Poem

Post Comments

Poetrysoup is an environment of encouragement and growth so only provide specific positive comments that indicate what you appreciate about the poem. Negative comments will result your account being banned.

Please Login to post a comment

Lamoureux Avatar
July 25, 2013 at 7:33 AM
I think we all have felt this frustration. Well depicted. If you have a chance reread my Ice King poem. I did a rewrite on it. Let me know what you think. Have a great day Milt.
Suzadail Jr. Avatar
January 15, 2012 at 9:17 AM
YES! I thought it was just me. At work we had POC which was point of contact, now it stands for piss off customer. A reality poem.
Goudreau Avatar
January 9, 2012 at 1:34 PM
Wow, very well expressed and I can fully understand the frustration of this call. Thank you for sharing. It's humourous, poignant and the description is superbly done!
Merryman Avatar
January 8, 2012 at 4:49 PM
Cute! I've made phone calls like that before. Clever write. Love, Kim
Toran Avatar
January 8, 2012 at 8:16 PM
Thanks Kim! I try to avoid calling customer service as much as possible. It's so hard to speak to a live person. Everything these days seems to be automated. Milt
Get a Premium Membership
Turn off ads, get more exposure for your poetry, and get more features with a Premium Membership.
Book: Diverse Voices: The Poetry of Human Rights and the Pursuit of Peace