Ilene Bauer Poet Rhyme

A Phone Call

What used to be simple’s
No longer the case,
With AI and tech leaving
No human trace.

A phone call reverts to
The state of “On hold,”
The music appalling,
And not ‘cause I’m old.

The customer rep keeps
Repeating each fact,
But sends you an email
He failed to enact.

So after an hour,
Which soon becomes two,
You hang up the phone
And you haven’t a clue

If he did what you asked
To provide what you need
And you have no idea
Just how you should proceed.

I miss the old methods
Of making a call,
When a pencil and paper
Recorded it all.

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Yann Rolland August 16, 2026 at 10:58 AM so cute reflections, i had a phone, ten years ago, kept it two years and threw it away, life became wonderful, thank you so much

Alison A Smith nee Howarth August 15, 2026 at 11:34 PM Still works on some occasions. So does fronting up to an office if available. Yes AI as the other end of a phone is very discouraging.❤️

Lin Lane August 15, 2026 at 3:37 PM And you actually get to speak to a human and hopefully one whose attempt at English is recognized! You clearly made your point, Ilene.