One In a Million
Picture this: you make a call
To straighten out a bill.
Of course, what you expect’s a battle
Being fought uphill.
Instead, you get dear Caroline
Who listens and who hears,
Which you have not experienced
In many, many years.
She takes your information down
And keeps you on the line.
You aren’t put on hold
Or disconnected by design.
She does a little research
‘Cause she really wants to solve
What the problem is, no matter who
Or what it does involve.
She tracks down radiology
And gets them on the phone –
(A 3-way call!) explaining
In a calm and measured tone.
I’m blown away to learn that such
A person still exists.
For those of you whose skepticism
Naturally persists…
I understand your reasons
For the playing field is bleak
But with luck you may find Caroline,
An agent quite unique!
Copyright © Ilene Bauer | Year Posted 2016
Post Comments
Poetrysoup is an environment of encouragement and growth so only provide specific positive comments that indicate what you appreciate about the poem. Negative comments will result your account being banned.
Please
Login
to post a comment