At the Apple Store
I couldn’t keep on putting off
An update to my phone;
With apps no longer working,
I was in a retro zone.
But when I tried to update
I was rapidly deterred,
For the message I kept getting was
“An error has occurred.”
So I made a quick appointment
At the nearest Apple store –
Walking distance, early morning,
Not a real unpleasant chore.
Though they didn’t see my name
(Despite my confirmation text),
Since the store was very empty,
I became a happy “Next!”
The technician was delightful –
She compared me to her gran,
Who, like me, of any changes
To her phone was not a fan.
Up to this point I was smiling
‘Til the update was complete,
Then things fell apart and suddenly
I had to face defeat.
For my cellular went haywire
And my phone could only work
Within distance of a WiFi,
Not a universal perk.
Which is when they sent in Edward,
Who was helpful, patient, kind
And prevented me from losing
What’s remaining of my mind.
Still, of course, I had to upgrade,
Purchasing a brand-new phone
Which, to me, is overwhelming
(Though I’m sure I’m not alone).
I won’t bore you with the details,
But I left the store at last,
As I struggle with the future,
Me – a creature of the past.
Copyright © Ilene Bauer | Year Posted 2025
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