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Customer Service

Milton Toran Avatar    Block poet from commenting on your poetry

Below is the poem entitled Customer Service which was written by poet Milton Toran. Please feel free to comment on this poem. However, please remember, PoetrySoup is a place of encouragement and growth.

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Customer Service

"Thank you for calling ACME, INCORPORATED"
"For English, press 1"
"En Espanol, numero dos"
(Customer presses 1)
"If this is a business, press 1"
"If this is a residence, press 2"
(Customer presses 2)

"Please listen carefully to the following"
(Customer listens)
"If you have an account, press 1"
"For new service, press 2"
(Customer presses 1)

"Please listen carefully to the following"
(Customer listens)
"To make a payment, press 1"
"For questions about your bill, press 2"
"For hours of operation, press 3"
"For payment locations, press 4"
"To transfer your service to a new address, press 5"
"To disconnect your service, press 6"
"To update your account information, press 7"
"For technical support, press 8"
"To return to the main menu, press 9"
"To speak to a representative, press 0"
(Customer presses 0)

"Due to high call volumes, we're unable
 to assist you at this time"
"Please hang up and call back later"...

"Have a nice day!"

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  1. Date: 7/25/2013 7:33:00 AM
    I think we all have felt this frustration. Well depicted. If you have a chance reread my Ice King poem. I did a rewrite on it. Let me know what you think. Have a great day Milt.

  1. Date: 1/15/2012 9:17:00 AM
    YES! I thought it was just me. At work we had POC which was point of contact, now it stands for piss off customer. A reality poem.

  1. Date: 1/9/2012 1:34:00 PM
    Wow, very well expressed and I can fully understand the frustration of this call. Thank you for sharing. It's humourous, poignant and the description is superbly done!

  1. Date: 1/8/2012 4:49:00 PM
    Cute! I've made phone calls like that before. Clever write. Love, Kim

    Toran Avatar Milton Toran
    Date: 1/8/2012 8:16:00 PM Block poet from commenting on your poetry


    Thanks Kim! I try to avoid calling customer service as much as possible. It's so hard to speak to a live person. Everything these days seems to be automated. Milt