Am I a Snob

Am I a snob Going for lunch at the downstairs restaurant the staff was busy and had no time to greet us the food we had ordered beforehand arrive an hour late I had a glass of wine but only took one sip put the wine aside my irritation was palpable, and I wouldn't say I like being ignored. This happens when you visit a restaurant too often. the food, when it served was good but complained about the wine I was offered another glass but declined. Made note not to go there for sometimes. At the building's reception, the new porter didn´t bother to get up he was dressed in a T-shirt and wore jeans continued to read his newspaper, his presence cheapened the building which has a splendid name. I dislike rude people, the lack of manners I sometimes encounter. Please and Thank you, are not swear words. I read a bit fell asleep when waking up I thought never mind they can go and off.