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6/28/2021 4:51:19 AM
Piroska Markus Posts: 1
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Hi, I am new to Poetry Soup. I have been trying to upload a photo, but either the photo does not even appear on the page, or there is a message saying 'system error', or at the end when I was able to upload a photo, it only shows the sky, and not my face. I tried to upload a new photo with only my face on, but still the original photo is showing the sky only. I was trying to find a 'contact us' link on the website, which I could not. So, what I can I do about this problem? And for future reference, is there any easy way to contact the team running this website? Thank you. Irip
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6/28/2021 3:42:52 PM
njv Tomcatx Posts: 9
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I've experienced a similar problem uploading a photo to My Profile & Settings. I followed the instructions to crop it, refresh and only 1/6 of the photo (upper left side) will appear. I tried this in different browsers.
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3/21/2022 11:53:56 PM
Rachel Gomez Posts: 5
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Here are five ways to fix upload errors, so you can get back to adding striking visuals to your website.
-Rename, Resize, and Re-Upload the Image. -Increase the Memory Limit. -Deactivate Your Plugins. -Clear the Cache. -Try the Browser Uploader.
Regards, Rachel Gomez
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