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Seren Roberts's Blog

About Seren Roberts
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Bloggers PhotoI am just me, laugh when happy, cry when sad, bleed when hurt.







 

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Hope you havent heard this one before
Blog Posted:2/21/2013 8:43:00 AM

 


This has to be one of the funniest things in a long time. I think this guy should have been promoted, not fired. This is a true story from the WordPerfect Helpline, which was transcribed from a recording monitoring the customer care department..............
Needless to say the Help Desk employee was fired; however, he/she is currently suing the WordPerfect organization for 'Termination without Cause.'

Actual dialogue of a former WordPerfect Customer Support employee.
(Now I know why they record these conversations!):

Operator: 'Ridge Hall, computer assistance; may I help you?'
Caller: 'Yes, well, I'm having trouble with WordPerfect .'
Operator: 'What sort of trouble?'
Caller: 'Well, I was just typing along, and all of a sudden the words went away.'
Operator: 'Went away?'
Caller: 'They disappeared'
Operator: 'Hmm. So what does your screen look like now?'
Caller: 'Nothing.'
Operator: 'Nothing??'
Caller: 'It's blank; it won't accept anything when I type.'
Operator: 'Are you still in WordPerfect, or did you get out?'
Caller: 'How do I tell?'
Operator: 'Can you see the 'C: prompt' on the screen?'
Caller: 'What's a sea-prompt?'
Operator: 'Never mind, can you move your cursor around the screen?'
Caller: 'There isn't any cursor; I told you, it won't accept anything I type..'
Operator: 'Does your monitor have a power indicator?'
Caller: 'What's a monitor?'
Operator: 'It's the thing with the screen on it that looks like a TV.
Does it have a little light that tells you when it's on?'
Caller: 'I don't know.'
Operator: 'Well, then look on the back of the monitor and find where
the power cord goes into it. Can you see that??'
Caller: 'Yes, I think so.'
Opera tor: 'Great. Follow the cord to the plug, and tell me if it's
plugged into the wall..
Caller: 'Yes, it is.'
Operator: 'When you were behind the monitor, did you notice that
there were two cables plugged into the back of it, not just one? '
Caller: 'No.'
Operator: 'Well, there are. I need you to look back there again and
find the other cable.'
Caller: 'Okay, here it is.'
Operator: 'Follow it for me, and tell me if it's plugged securely into
the back of your computer..'
Caller: 'I can't reach.'
Operator: 'OK. Well, can you see if it is?'
Caller: 'No...'
Operator: 'Even if you maybe put your knee on something and lean way over?'
Caller: 'Well, it's not because I don't have the right angle -- it's because it's dark.'
Operator: 'Dark?'
Caller: 'Yes - the office light is off, and the only light I have is
coming in from the window.'
Operator: 'Well, turn on the office light then.'
Caller: 'I can't..'
Operator: 'No? Why not?'
Caller: 'Because there's a power failure.'
Operator: 'A power .... A power failure? Aha. Okay, we've got it
licked now. Do you still have the boxes and manuals and
packing stuff that your computer came in?'
Caller: 'Well, yes, I keep them in the closet..'
Operator: 'Good. Go get them, and unplug your system and pack it
up just like it was when you got it. Then take it back to
the store you bought it from.'
Caller: 'Really? Is it that bad?'
Operator: 'Yes, I'm afraid it is.'
Caller: 'Well, all right then, I suppose. What do I tell them?'
Operator: 'Tell them you're too damned stupid to own a computer!' 
 

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  1. Date: 2/21/2013 11:15:00 PM
    hahahaha, It "almost" sounds like me!!

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  1. Date: 2/21/2013 10:59:00 AM
    LOL. Hilarious my dear Seren! Thanks for sharing this and the smiles! Have a great day! love always, Leonora

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  1. Date: 2/21/2013 10:15:00 AM
    And so he should lose his job, I was mortified at the way he spoke to me . lol xx

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    Roberts Avatar Seren Roberts Date: 2/21/2013 12:10:00 PM Block poet from commenting on your poetry

    Hahahahaha am laughing here. ....Seren
    cornish Avatar craig cornish Date: 2/21/2013 10:59:00 AM Block poet from commenting on your poetry

    Mandy, what a small world, it was you! He deserves to be fired--and I apologize for my comment below---really!
  1. Date: 2/21/2013 9:55:00 AM
    A funny new one to me. Hilarious! My son can see this hap'ning to me. The mouse batteries went dead a couple of nights ago and I thought my program had crashed; but I did figure it out in a reasonable length of time w/o callling for assistance.

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    Roberts Avatar Seren Roberts Date: 2/21/2013 12:11:00 PM Block poet from commenting on your poetry

    well my wireless keyboard is playing up, i am checking the connection to make sure lol......Seren
  1. Date: 2/21/2013 9:01:00 AM
    LOVE IT HEHEHE---Like the comedian says, you can get a boob job, a face lift, a tummy tuck, a hair color, but you can't fix stupid!!

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    cornish Avatar craig cornish Date: 2/21/2013 11:01:00 AM Block poet from commenting on your poetry

    I know--and actually he should--gotta know when to be cute!!?? I agree with his thoughts, but I wouldn't want him working for me.
    Roberts Avatar Seren Roberts Date: 2/21/2013 9:06:00 AM Block poet from commenting on your poetry

    true Craig, But the operator lost his job...

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